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By accessing and using the GoldenHost application and website, you agree to
accept, without modification, restrictions or conditions, all terms and conditions
contained in this agreement. You represent and warrant that you have the legal
right to enter into this Agreement and to use the Site in accordance with all of the
terms and conditions contained herein.
The GoldenHost website and application works as much as possible to provide the
information on the website and application as accurately as possible. However,
some errors may occur from time to time. The GoldenHost website and application
and any of our partners do not bear any responsibility for any error in the
information contained in the website or application.
The website and application include information about the services and products
provided by the GoldenHost application and website and any other party. The
information and other materials on the Site and the Application are presented in
strict faith. By using the site or application, you agree and acknowledge that the site
or application may update, change or modify the terms and conditions, customer
service policy, or any information provided, at any time without notice.
The terms and conditions become effective as soon as they are published on the
website and application, and will not have any retroactive effect on any reservations
previously made through it.
You must read these Terms and Conditions each time you visit the Website or
Application to ensure that you are aware of all the preceding terms and conditions.
Accordingly, your continued use of the site or application constitutes your
acceptance of any change in the terms and conditions.
When a reservation is made through the GoldenHost application and website, you
fully adhere to and agree to all reservation conditions imposed by the
accommodation, which include cancellation and no-show laws, and any other
conditions imposed on you during the stay or reservation, including the available
services and/or products that Provided by the accommodation (special additional
terms and conditions may be collected from the specific accommodation)
You must contact the GoldenHost application and website if you wish to cancel your
(cancellable) reservation before the reservation date. However, if you may be late in
arriving after the check-in time or if you are unable to register on the day of your
reservation, you must contact the accommodation directly and inform them of this.
If you fail to check into the accommodation on the day of your booking without
informing them, the remainder of your booking may be canceled and you may not
be entitled to a refund, subject to the accommodation's terms and conditions.
Cancellation policy varies between properties. Some reservations cannot be
changed or cancelled, some properties may charge a cancellation fee, while others
offer a full refund. Please note that some reservations with certain rates or special
offers are not eligible for change or cancellation. Some properties may also apply
additional fees for early or late departure.
The accommodation's reservation change or cancellation policy is available on the
accommodation's website information page or under 'Booking Conditions',
'Cancellation Policy' or similar, and in your booking confirmation email and booking
receipt. We recommend that you make sure and read the accommodation's
cancellation policy and no-show policy before completing your reservation.
Regardless of the policy of changing or canceling the reservation for the
accommodation, the GoldenHost application and website reserve the right to
impose certain fees for changing or canceling the reservation, as stated on the site.
Please check the accommodation's terms and conditions before making your
booking.
If you would like to review, modify or cancel your reservation, please refer to the
reservation confirmation email and follow the instructions contained therein or
contact the GoldenHost website and application customer service team.
If some of the facilities booked at your request are not available upon arrival at your
accommodation, we advise you to lodge a complaint with the accommodation
management. However, the GoldenHost website and application do not promise or
guarantee the availability of any of the facilities that you have previously requested.
In the chalet/lounge
If some of the facilities booked at your request are not available upon arrival at your
accommodation, we advise you to lodge a complaint with the accommodation
management. However, the GoldenHost website and application do not promise or
guarantee the availability of any of the facilities that you have previously requested.
The GoldenHost website and application uses all means to ensure the readiness of
the website and application and the availability of all services associated with it, but
it cannot guarantee its operation continuously or without interruption.
The GoldenHost website and application does not have any warranties, whether
express or implied, regarding the content of the website and application, and has
the right to waive all warranties in accordance with the maximum extent available
under applicable law. Your access and use of the software and other materials on or
through the Site or Application is at your own risk. The GoldenHost website and
application do not provide any guarantees about the accuracy or freedom from
viruses of such programs.
Taking into account applicable law, under no circumstances will the GoldenHost
application and website, its licensors, suppliers and service providers bear any
direct, indirect, incidental, special, punitive, or consequential or exemplary damages
of any kind (including by way of Example is not limited to loss of profits, lost savings
or revenue, or loss or corruption of data or information) that arises with any means
of communication using or inability to use the GoldenHost application and website,
whether based on breach of contract, tort, negligence, products liability or
otherwise. This, even if you have been advised of the possibility of any damages.
This includes any information, products or services obtained from or through any
communication on the Website or Application.
When using the GoldenHost application and website, you declare and agree to:
•Use it only to determine the availability of services and products available on the
Site and to assist you in making legitimate reservations or conducting business with
us. You agree to use the Site and Application only for personal, non-commercial use
•Use the site’s services only for legitimate reservations
•You must be at least 18 years old and have the legal right to create a legal
obligation
•You will inform all other people on whose behalf you are making a booking of the
provisions used for your booking, including all rules and restrictions applicable to it.
•Do not make any fictitious or speculative reservations or in anticipation of demand.
It is possible for the GoldenHost website and application to cancel, without prior
notice, all reservations made to one or more parties on the same date.
•Do not distort, change the front-end appearance of the website or the underlying
software
•Do not undertake any action that may lead to any intolerable or disproportionate
pressure on the site, application or its infrastructure
•It is your personal responsibility to adhere to all of our terms and conditions, which
include, but are not limited to, full and timely payment of all amounts due and
compliance with all rules regarding the availability of prices, products, or services,
and all fees.
•Do not do anything that may cause damage, interfere with, or disrupt access to or
harm the availability of content on the site. Do not upload any files that contain
computer viruses or any other codes or programs designed to intercept, destroy or
limit the functionality of the site or application.
•Do not post, distribute or upload any defamatory, offensive, infringing, harmful,
threatening, abusive, tortuous, racist, morally inappropriate or other unlawful
content or information or send any unsolicited chain mail messages, or Spam or any
other form of mass communication
•Not to threaten, disturb, abuse, disrupt, or assault the rights of others, including
their individual rights
•Not to obtain or attempt to gain unauthorized access to the site or any member’s
account on the site, or to impersonate any person or misrepresent membership with
another person.
•Not to do, cause or permit anything that may infringe, harm or conflict with the
intellectual property rights of the Site or any of our associated companies or other
third parties.
•Also, not doing anything illegal could create any liability on the part of the
GoldenHost website and application
•Not to violate this Agreement or any applicable legislation in any way
•Do not upload or attach any files, programs or any other materials protected by
intellectual property rights laws (or any private or public rights) unless the user
owns the rights or receives authorization and consent to use them as required by
law.
•Do not upload or attach any files that contain any viruses, corrupted files, or any
similar software or programs that could cause harm to the operation of another
computer.
•Do not erase the copyright or legal notices or proprietary designations in any
downloaded file
•Do not forge the origin or source of the software or other materials contained in
the downloaded file
•Do not advertise or offer to sell any goods or services, conduct or send surveys,
contests or chain letters, or download any file posted by another user, and it should
be noted that promoting them in these ways is not legally permitted.
•Do not use this website or application and any of its contents for such purpose
•Do not access, monitor or copy any content or information from this site using any
robot, spider, scraper or other automated means or any manual process without
express written permission.
•Not to violate the restrictions on the website or application or to bypass or
circumvent other measures used to prevent or restrict access to this website
•Not to take any action that imposes, or may impose, in our judgment an
intolerable or disproportionately large load on the Site or Application infrastructure.
•Do not deep link to any part of this site for any purpose without our express
written permission, or merge any part of this site into any other site without
obtaining prior written permission.
•Do not add, display, upload, modify, publish, transmit, update or share any of the
following:
o Information that belongs to another person and that the user does not have any
right to keep
o Information that is unwanted, that causes serious harm to minors, that is racist or
that invades the privacy of others, that is racially objectionable, or that degrades or
encourages money laundering or gambling.
o Information that infringes any patent, trademark, copyright or other proprietary
rights
o Information that deceives or misleads the addressee about the origin of this
message or any information that is offensive or of a threatening nature
o Information that threatens the unity, integrity, defence, security, friendly
relationship with foreign states, or public order, or causes incitement to commit any
recognized crime, or prevents the investigation of any crime, or causes insult to
another state.
o Information that is impersonated by someone else
If it turns out that the GoldenHost application and website have violated any of
these terms and conditions, and on the other hand, prove otherwise when you use
the website. It reserves the right to:
•Warning you that you have violated these terms and conditions, and asking you to
stop this behavior
•Delete any materials or content that you may have posted without warning you
•Take measures (including stopping, suspending or restricting your access) and
preventing you from using the Site and the Application
•Cancel any reservations you may have made without consulting you
•Report your activities to Internet service providers or competent authorities
•Take legal action against you
All contents of the GoldenHost application and website are subject to copyright
The website and application are available for personal, non-commercial use. You
may not modify, copy, distribute, transmit, display, perform, reproduce, publish,
create derivative works from, transfer or sell any information, software, products or
services obtained from the Site.
The website, the names of partner companies, and any other product or trade name
related to the GoldenHost application and website are our trademarks or registered
trademarks. Other products and company names referred to on the site and
application are the trademarks of their respective owners.
As a condition of your use of this Application and the Website, you agree to hold us
harmless and indemnify us from any and all liabilities, losses, claims, expenses
(including legal fees) and damages (whether direct or indirect) arising from claims
resulting from your use of this Website or the Application, including: This is without
limitation to any claims that include allegations that are proven to be true and
constitute a violation on your part of this Agreement.
The GoldenHost website and application may provide you with notices and contact
information via email, regular mail, through the website or by any other means.
Except as otherwise stipulated in this law, notices to the GoldenHost application and
website must be sent via courier to the address of the registered office located on
Othman Bin Affan Road, Al-Waha District, next to the New Yo Club, Riyadh, Saudi
Arabia.
If you are dissatisfied with any aspect of the website or application, if you have any
complaint about any service provided, you can contact us regarding it.
Send a message to [email protected]
Or through the contact form on the website
